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GREENSBORO, N.C. – SherrillTree in Greensboro, North Carolina has honored its first ever Vendor of the Year: Samson, based out of Ferndale, Wash.
In mid-May SherrillTree hosted a vendor’s summit – gathering representatives from its top 12 vendors to discuss the ways SherrillTree can partner with each company to grow the business and explore new markets that can be served in the future. The last topic discussed was the recognition of the vendor that had been selected as Vendor of the Year.
No one had been advised ahead of time that the award was to be part of the agenda. SherrillTree’s purchasing department developed a system to compare the service received from its vendors. The vetting process scored all vendors on six facets of their relationship – quality, delivery, cost, sales support, innovation and training.
Christine Ricks, SherrillTree purchasing manager, was responsible for overseeing the selection process. "Samson has been a SherrillTree vendor since the very first catalog was distributed. In addition to extremely high-quality products, Samson is very easy to work with," Ricks said. "Jim Cass [sales] and Linda Hughes [customer service] are our Samson representatives. They always go the extra mile for us and our customers. Jim has even called one of our customers that had questions about climbing lines to review the products and specifications with him directly."
Samson has developed products with SherrillTree over the years. "Samson’s product literature really distinguishes it from the competition," Ricks. "It goes well beyond mere product specifications into the safe and efficient use of those products in a critical application."
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